Frequently Asked Questions

Yes, provided it accurately reflects your actual operations. The law requires a plan based on HACCP principles; the tool (AI or pen/paper) doesn't matter. However, verification by a qualified person is always recommended, and you are responsible for its implementation.

Our output is designed to meet international standards (Codex Alimentarius, FDA, EU Reg 852/2004). Most local health authorities align with these principles. We recommend our Professional Review addon for guaranteed local compliance.

You can draft your plan completely for free. To download the final professional PDF and save your progress, a free account is required.

Our platform allows you to edit your plan at any time. Simply log in, update your ingredients or steps, and re-generate the hazard analysis instantly.

Yes. For multi-site operations, we recommend our Enterprise/Pro tier which allows for central management and standardization across locations. The standard builder is best for single-site locations.

Absolutely. We use enterprise-grade encryption for all data. Your recipes and operational details are private and never shared with third parties.

We use a Large Language Model (LLM) trained on thousands of food safety documents, epidemiological data, and regulatory texts. It correlates your inputs (e.g., 'sous-vide chicken') with known biological, chemical, and physical hazards.

The Starter Review package includes full access to the AI builder, unlimited edits, PDF export, and a standard review of your plan by one of our food safety experts to ensure basic compliance.

Because the digital product (the HACCP plan) is delivered instantly, we generally do not offer refunds once the file has been downloaded. However, if you are unsatisfied with the expert review, please contact us.

No. The €79 Starter Review is a one-time payment per plan. Enterprise/Pro clients may have custom billing arrangements.

Yes. The builder includes a specific section for allergen management, helping you identify and control the 14 major allergens (EU) or the Big 9 (US) depending on your region.

The generated plan includes standard operating procedures (SOPs) for key PRPs like Cleaning & Sanitation, Pest Control, and Staff Training. These are essential foundations for your HACCP plan.

Currently, we export to a secured, professional PDF format to ensure document integrity. Editable formats are available upon request for Pro tier customers.

You should review your plan at least annually, or whenever there is a significant change to your product, equipment, suppliers, or regulations.

Our current tool focuses on HACCP (Safety). Vulnerability (VACCP) and Threat (TACCP) assessments are part of our advanced Enterprise module. Contact us for details.